1. Eligibility for Refunds

Refunds may be issued under the following circumstances:

a. Service Not Delivered

If the service you purchased has not been initiated or delivered within the committed timeline, you may request a refund.

b. Technical Issues

If a purchased digital product or software does not function as described and our support team is unable to resolve the issue, you may be eligible for a refund.

c. Duplicate Payment

If you were charged twice for the same service/product due to a technical error, the duplicate amount will be refunded.

2. Non-Refundable Items

The following are not eligible for refunds:

• Completed services (Digital Marketing, SEO, Website Development, Graphic Design, etc.)

• Customized software, websites, or digital solutions created specifically for you

• Consultation fees

• Services partially delivered or completed

• Third-party fees or subscriptions purchased on your behalf

3. Refund Request Window

Refund requests must be submitted within 7 days of the purchase date.
Requests made after this period may not be accepted.

4. How to Request a Refund

To request a refund, please contact us at:

Email: [Your Email]
Phone: [Your Contact Number]

Include the following details:

• Full Name

• Order/Invoice Number

• Date of Purchase

• Reason for Refund Request

• Payment Proof (if applicable)

Our support team will review your request and respond within 3–5 business days.

5. Refund Processing Time

Once a refund is approved, the amount will be processed within 7–10 business days.
The refund will be credited to the original payment method.

6. Cancellation of Services

If you wish to cancel an ongoing service:

• You must submit a cancellation request in writing.

• Any work completed before cancellation will be billed and deducted from the refundable amount (if applicable).

• In subscription-based services, cancellation will apply to the next billing cycle.

7. Policy Updates

We reserve the right to update or modify this refund policy at any time.
Changes will be posted on our website with the updated date.